Frequently Asked Questions
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Welcome to the club! We recommend starting with easy-peasy moves, our beginner friendly everyday go-to workout where you can move at your own pace.
Our friendly and talented team of instructors will be right with you so that you feel supported!
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Reformer group classes at 45 minutes long, followed by 5 minutes of cool down stretches right after! If you are pressed for time, you can leave at the 45 minute mark. However, if you’ve got a little more time on your hands, feel free to stay for the cool down.
Our private and duet sessions are 55 minutes long.
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Our cancellation policies are in place to ensure that everyone has access to our classes. As part of a close-knit community, we appreciate your understanding.
Reformer group class pack: Cancellations made 12 hours before the class will forfeit the session. No shows will forfeit the session.
Unlimited memberships: No shows will incur a $20 fee. Late cancellations will incur a $10 fee. Members will have 1 fee waived per month.
Fret not, we will return the class credits of you have an MC or supporting documents showing that the cancellation or no show was unavoidable ◡̈
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In the event where a class is cancelled due to low attendance or instructors feeling unwell, you will be notified 4 hours before the start of class via email. You will not be charged for the cancelled class.
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Please arrive 5-10 minutes before class.
We lock the doors once class starts and late comers will be unable to join in order to minimise disruption for other community members. Your session will be forfeited.
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If you have been cleared by your doctor and feel good enough to get moving, you can jump into any of our classes.
We have props to support you while you move and our team will be more than happy to offer pre-natal specific options. More than anything, we want you to feel empowered and supported throughout this wonderful journey!
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As much as we love our furry friends, pets are not allowed at the studio.